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NetSleuth Support
Network Diagnostics Toolkit · by Pyoba
Need help with the app? Browse the FAQ below or reach out directly — we're happy to help.
Frequently Asked Questions
Does NetSleuth collect any personal data?
No. NetSleuth collects no personal data, requires no account, and has no analytics or tracking. See our
Privacy Policy for full details.
Why does IP Info sometimes fail?
IP geolocation requires an internet connection and uses a third-party API. If you're on an unusual network or VPN, results may be limited. Try again or check your connection.
Why doesn't the app show my WiFi network name (SSID)?
Displaying the SSID requires location permission, which we chose not to request. NetSleuth shows all other WiFi details without needing any permissions.
Does the app work on iPad?
Yes! NetSleuth is fully supported on both iPhone and iPad.
Something isn't working — what should I do?
Try closing and reopening the app. If the issue persists, contact us at
joe@pyoba.com and we'll get it sorted.